City of Binghamton, New York

Administrative Assistant

November 15, 2017 - 9:20am -- jlallen
Date Posted: 
Office of Economic Development
$29,982.00 - $32,130.00 per year
Distinguishing Features Of The Class: 

This is an administrative and public contact position involving responsibility for conserving the time of an administrator for planning, policy-making and coordinating the activities of a major department or agency.  The work involves independently handling correspondence and public contacts, collecting, analyzing and processing information and data and coordinating special assigned projects as directed.  Work is performed in accordance with policies and objectives outlined by the department head with wide leeway allowed for the exercise of independent judgment in applying policy to specific cases.  Supervision may be exercised over other staff members in carrying out special project assignments.  Does related work as required.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICSGood knowledge of general office administration, procedures and practices;  good knowledge of business arithmetic and English;  working knowledge of modern practices and principles of office management, budget control and public relations;  working knowledge of the basic functions of municipal government;  ability to become readily familiar with specific laws, rules, regulations and policies;  ability to handle administrative details, correspondence and public contacts;  ability to collect, analyze and summarize organizational data and information;  ability to present data, reports and recommendations clearly and concisely in written and oral form;  ability to work effectively with others;  good judgment in solving administrative and clerical problems;  initiative and resourcefulness;  dependability;  courtesy;  ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed; physical condition commensurate with the demands of the position; 

Minimum Qualifications: 


(a)    Graduation from a New York State registered or regionally accredited four year college or university, with a Bachelor Degree, with one year experience in public contact work;  or

(b)   Graduation from a New York State registered or regionally accredited two year college or university with an Associate’s Degree in Secretarial Sciences, and three years of experience in public contact work;  or

(c)    Graduation from high school and six years of responsible experience in public contact work;  or

(d)   An equivalent combination of training and experience as defined in (a), (b) and (c) above.


Typical Work Activities: 
  • Assists the department head or administrator in matters related to administration, budget and office procedures;

  • Plans and coordinates and oversees special projects and explains and provides information on project to staff;

  • Assists in the preparation of required reports and collecting a variety of financial and statistical data;

  • Conducts surveys to obtain information on citizen needs and opinions;

  • Responds to complaints from various sources and follows up on their resolution;

  • Answers information requests from other agencies and the general public;

  • Explains department and agency functions and activities at meetings with civic groups and community organizations;

  • Acts as agency’s liaison with citizen groups and attends various citizen committee meetings;

  • Coordinates use of public facilities for community functions and meetings.