The proper way to file a complaint with Code is to call the Code Office at 772-7010 or use the Online Request a Service. The Complaint Tracking System is a Database that requires certain information and assigns a Tracking number to this specific complaint. Your name and phone number will be part of the electronic file, but it will remain strictly confidential. If the Inspector requires clarification or additional information, direct contact with the complainant is required. If the current status of your complaint is requested, it can be immediately accessed from any computer terminal in Code Enforcement.